Robots? In My Hotel? Three Ways AI is Stepping Up as Hospitalitys Next Great PMS Support Tool By Warren Dehan

Hilton Introduces Customer Service Chatbot to China As we’ve explored, the path forward is not merely about adopting new technologies, but about reimagining the role of every individual within the hospitality ecosystem. Across the hospitality and travel industries, other companies have similarly worked to simplify and personalize travel planning, booking and guest experience by adopting […]

IIT Bombay Chatbot Consultant Notification 2024

L’Oréal boosts candidate experience with recruitment chatbots McDonald’s Corporate started the process of managing change from the very beginning, rather than waiting to go through the stages of designing, piloting, deployment, and then managing change at the end. This required communicating regularly and ensuring alignment on the new approach at every stage of designing the […]

ChatGPPT isn’t better than Microsoft Copilot, says Microsoft

Microsoft rebrands Bing Chat to Copilot, to better compete with ChatGPT „We are fundamentally changing how humans can collaborate with ChatGPT since it launched two years ago,“ Canvas research lead Karina Nguyen wrote in a post on X (formerly Twitter). She describes it as „a new interface for working with ChatGPT on writing and coding projects […]